Returns & Exchanges
At Babybee Prams, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all unworn fashion items and accessories. If your order isn't the perfect fit for your lifestyle, our hassle-free process ensures a quick exchange or a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely pack the items in their original packaging, ensuring all tags are attached and the products are in their original, unworn condition.
- 3.Affix Shipping Label
Download and print your prepaid shipping label from the portal, then attach it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to your nearest authorized courier location and keep your tracking receipt until your refund or exchange is processed.